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Money and records

Customer payments vs. Lameda billing

Money and records·4 min read

Two different kinds of money move through your Lameda account, and it is worth being clear on which is which before either one confuses you.

Customer payments

This is the money your customers pay you for what they buy: a dress, a bag of skincare products, a bulk order. It moves from the customer through Paystack, gets verified automatically, and is confirmed as a sale in your Orders queue and your Books. This money is yours; Lameda does not take a cut of individual transactions beyond whatever standard Paystack processing fees apply.

Lameda billing

This is the monthly subscription fee you pay Lameda for the platform itself: Starter at ₦5,000/month, Growth at ₦15,000/month, or Pro at ₦40,000/month. It is a flat, predictable cost for running your assistant, catalogue, and dashboard, and it has nothing to do with how much any individual customer paid you. You can see your plan, renewal date, and payment method for this fee in the Billing section of your dashboard.

  • Customer payments: money customers pay you, tracked in Orders and Books, verified per transaction.
  • Lameda billing: money you pay Lameda, tracked in Billing, a fixed monthly amount regardless of sales volume.
Why the distinction matters.Confusing the two can lead to real mistakes, for instance assuming your Lameda subscription fee is a business expense related to a specific sale, or assuming a dip in your Lameda plan somehow affected a customer’s payment. They are entirely separate flows, and your dashboard keeps them in separate sections on purpose.

All plans start free

Every Lameda plan includes a 14-day free trial with no card required, so you can run real orders and see verified customer payments land before you ever pay a subscription fee yourself.

If you are trying to understand your overall financial picture, Books is where customer sales and expenses get logged for tax and record-keeping purposes, while Billing covers your own platform cost separately.

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