Your dashboard is where everything about your store lives outside the chat itself: your catalogue, your orders, your money, your team. Here is how to get into it, every time.
Signing in
Lameda accounts are tied to the email address you signed up with. From the login page, enter that email and the password you set during onboarding. There is no separate merchant app to install. The dashboard runs in your browser, on your phone or your laptop, so you do not need a dedicated device to keep an eye on your store.
Once you are signed in, you land on your dashboard home, which gives you a snapshot of what needs your attention: recent orders, anything flagged for a Handoff, and a quick read on how the last few days of sales have gone.
If you cannot remember your password
Use the “forgot password” link on the login page. A reset link goes to the email on file for your account. If you no longer have access to that inbox, that is an account-level problem rather than something a password reset can fix on its own, so reach out to get it sorted out directly rather than guessing at workarounds.
Staying signed in
Your session stays active on a device until you sign out or clear your browser data, so you are not re-entering your password every time you check on an order. If you are using a shared or public computer, such as a cybercafé or a shared shop laptop, sign out when you are done. Your dashboard has access to real customer data and real payment records, so it is worth treating the login the same way you would treat access to a bank account.
What you should not do
- Do not share your login credentials with staff. Add them properly through Team instead, so their access is scoped and their actions are traceable.
- Do not reuse your Lameda password anywhere else. It is the single point of access to your payments and records.
- Do not leave a session open on a device you do not control.
Once you are in, the natural next stop is finishing onboarding if you have not already, or heading straight to the sidebar to get a feel for where everything lives.